One Time Digitizing Set-Up Fee
A one time non-refundable set up fee of $30.00 will be charged to digitize your logo/design into a sewing format. A sew-off sample will be stitched out for your approval or suggested changes. After the approval of the design, a selected garment or item is chosen to be embroidered. Add a run charge to the cost of the garment and this will be the total cost of the garment with embroidery. Run charges are based on the number of stitches in the design, the size of the design, and the number of items to be embroidered.
E-mail us your logo or custom design. JPEG, BMP, or PDF file is preferred. Please provide us with the approximate size of the logo, as well as the placement of the logo on the garment. We will digitize a logo up to a 10” by 7” size which is suitable for embroidery on a computer bag. The average logo size is about 3 ½” by 3 ½” and requires anywhere from about 5,000 to 9,000 stitches.
Orders will be taken by phone and e-mail. Please be specific when giving directions for all personalized and custom orders. Customer satisfaction is our business. All design questions should be agreed upon, in writing at the time of ordering.
Cash or check is accepted on orders that are picked up. PayPal payments are preferred. This is a very safe and secure way of maintaining customer privacy.
We regret that personalized items are not returnable. We will gladly replace an item with flaws that has resulted from the embroidery done by DMC Embroidery.
We will also not be liable for embroidery on any personal items that are brought in to us.
Sales Tax is charged on all sales within Arizona. The Arizona TPT tax rate is currently 7.8% for the city where we are located.